Privacy Policy

In this context, Personal Data is defined as information, both individually and if aggregated with other information, that allows the identification of an individual, either directly or indirectly.

Information We Collect 

We collect the following categories of Personal Data about website visitors, candidates, marketing targets, and individuals registering for or using CTG services. 

• System and device data: Internet Protocol (IP) address of devices, type of browser software, operating system, or mobile device in use, associated region or location data, Internet domain and service provider used, and referring/exit pages from which you linked to a CTG site
• Job candidate data: Data provided by candidates in connection with employment opportunities
  Contact data: Name, title, organization, phone numbers, mailing address, and email address
• Registration data: CTG information and marketing requests and event/seminar registrations
• Marketing data: Participation in events and seminars, opt-in marketing selection, and document or resource download references
• Customer data: Data received from customers in support of services provided to or on behalf of our customers
  Identification data: Government or national identifiers, identification documents such as passports or licenses, and dates of birth.

Personal Data Use 

The purposes for which we process Personal Data include the following: 

• Enhancing our web sites requires us to use system and device data. Improving the use, layout, and content of our sites for our visitors is in our legitimate interests.
• Protecting the security and availability of CTG information systems and assets requires the use of system and device data. It is in our legitimate interest to monitor our systems and assets to help detect and prevent misuse, tampering, or unauthorized access.
• Considering candidates for job opportunities with CTG requires us to use job candidate data, contact data, and identification data for processing applications and complying with legal obligations which we are subject to
• Addressing compliance and legal obligations require us to use contact data, identification data, customer data, and system and device data to ensure we comply with our legal obligations
• Providing marketing information requires us to use contact data, marketing data, registration data, and system and device data. This includes newsletters, company announcements, conferences and networking opportunities, online resources, services, and CTG job opportunities. The processing of the data is in our legitimate interest in order to provide individuals who choose to opt-in for this information with tailored marketing information
• Providing services and managing our relationships with our customers requires us to use contact data, registration data, and customer data in order to fulfill our contractual obligations to our customers and clients
• Managing our business operations requires us to use contact data, registration data, customer data, marketing data and system and device data to support our contractual obligations and legal requirements for business processes including financial, resource, and supplier management.

Personal Data Sharing

We may share Personal Data with the following third parties:

• Suppliers or vendors in which we have a contract with to process Personal Data on behalf or at the direction of CTG for the processing purposes previously identified
• Organizations involved in corporate transactions including any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings); and
• Organizations or entities involved in legal claims or mandatory disclosures. This includes but is not limited to: regulatory requests, legally enforceable requests, court order or subpoenas, or law enforcement or government agency’s requests.

How Long We Keep Personal Data

We retain Personal Data for the period necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or allowed by law or otherwise fulfill a legal obligation. 

Protection of Personal Data

CTG takes reasonable and appropriate physical, technical, and administrative measures to protect Personal Data from loss, unauthorized access, disclosure, alteration, destruction, and unavailability, taking into account the risks involved in the processing and the nature of the data. While we are committed to protecting your Personal Data, we cannot ensure or warrant the security of any information you transmit to us.

Marketing Choices 

You have control over your Personal Data for direct marketing by CTG. You need to expressly consent and opt-in in order to receive communications from CTG and have control over the types of communications you choose to receive. At any point, you may withdraw your consent via the links or directions in the associated communications or websites.

Cookies

We may use cookies, web beacons, and other similar technologies in order to customize this site for return visitors. These cookies may include both session ID and persistent cookies in various forms. A session cookie will expire when you close your browser. Persistent cookies will remain on your hard drive for extended periods of time. You can remove persistent cookies by following the directions unique to each browser. Additionally, third-party widgets such as FaceBook, Twitter, or LinkedIn may install cookies depending on their configuration. This privacy policy does not cover those third party cookies. You are not required to accept any cookies to use this site although by rejecting cookies, some of the site’s functionality may be limited.

Google Analytics 

We use a tool called “Google Analytics” to collect information about the use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Alternatively, you may consider installing a plugin provided and maintained by Google that allows you to “opt-out” of the analytics. The link to obtain more information regarding this plugin may be found at https://tools.google.com/dlpage/gaoptout/. PLEASE NOTE THAT THIS LINK IS CONTROLLED BY A THIRD PARTY AND IS PROVIDED AS A CONVENIENCE ONLY. CTG MAKES ABSOLUTELY NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING THE LINK, GOOGLE PLUGIN OR OTHER RESOURCES AVAILABLE THROUGH THIS LINK. IN ADDITION, CTG HEREBY DISCLAIMS ANY AND ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

HubSpot

We use a tool called “HubSpot” to collect information about use of this site. HubSpot gathers information by tracking technologies such as cookies and tracking pixels. We use the information we get from HubSpot to evaluate the impact of our email campaigns. HubSpot collects IP addresses, associated location or region information, date and time, and browser type of the device you use to visit this site. This information is not linked to you by HubSpot and can only be linked by CTG to your name or other identifying information if you provide explicit consent through CTG’s marketing campaigns. We only receive location or region information, date and time of visits, and browser information from HubSpot. 

Every time a visitor lands on our websites, CTG will check for an existing HubSpot tracking cookie. If one does not exist, and the visitor has authorized the use of marketing cookies through CTG’s cookie selection process, a cookie will be associated with that visitor and will log every page that person visits on CTG’s site going forward. This cookie contains a token that uniquely identifies the visitor’s session and expires in two years. Although CTG plants a cookie in your web browser to identify you as a unique visitor the next time you visit a CTG site, the cookie cannot be used by anyone but HubSpot.

HubSpot’s ability to use and share information collected by HubSpot about your visits to this site is restricted by the HubSpot Terms of Service and the HubSpot Privacy Policy.

You can prevent CTG from recognizing you on return visits to this site by disabling cookies in your browser or by making your selection regarding cookies following CTG’s cookie selection mechanism.

Use of CTG Website By Minors 

CTG websites are not intended for children under the age of 13. We will not knowingly collect information from website visitors in this age group. CTG encourages parents to talk to their children about their use of the Internet and the information they disclose online.

Data Subject Rights 

Depending on the country and U.S. state in which you reside, you have certain rights around your personal data. If you wish to exercise these rights, please submit your requests through this Data Subject Request form and we will respond to your request in a reasonable timeframe. These rights may include the following:

• Access: The right to request a copy of the Personal Data we are processing about you. We may request that you provide verification of your identity prior to providing the data and we will provide a copy of the data in electronic form.
• Rectification: The right to update your information if it is incomplete or inaccurate
• Restriction: The right to request that we restrict the processing of your Personal Data.
• Object: The right to object to the processing of your Personal Data, where CTG’s justification is legitimate interest.
• Erasure: You have the right to request we delete your Personal Data. Note that we may be required to retain certain data in order to comply with legal obligations and if so, this will be communicated to you.
• Portability: The right to request a copy of your Personal Data that we are processing in a usable format. This is limited to Personal Data that you have provided to us.
• Complaint: You have the right to lodge a complaint with your local data protection authority if you believe that we have not complied with your request or applicable data protection laws.

Changes to This Policy 

We may modify this Privacy Policy from time to time to reflect changes to our processes. Any changes to this Privacy Policy will be posted on this page, and where appropriate.

Dispute Resolution 

If you have a question or complaint regarding the data collected or have questions regarding this privacy statement or other privacy matters, please contact CTG at one of the following addresses, or privacy@ctg.com.